Refund policy

To doreturnsyou have a deadline of 30business daysfrom the receipt of the item.

Changes or returns will only be accepted as long as the product is in its original packaging and perfect condition, that is,unused and unpainted.

 

Procedure for exchange or return in Spain (Peninsula):

To proceed with an exchange or return in the Peninsula you have to contact us by email wallhappen@gmail.com indicating your order number and if it is an item exchange or a full refund of the order.

  • If it is an exchange for another item or a return, you will have to send the items to the following address, and then send us a message to wallhappen@gmail.com confirming the return of the order.
WALL HAPPEN
Calle Gomeznarro 229, 2D
28043, Madrid, Madrid, Spain

After checking the good condition of the item, the corresponding amount will be reimbursed.Running the shipping costs at the customer's expense.

 

Defective product

In the event that the product purchased is damaged or defective, you will have to contact us through the email address of wallhappen@gmail.com , indicating what the problem is and attaching photos of the damaged product if necessary.

Once the photographs and damages have been reviewed, the item will be exchanged immediately or the full amount will be returned, We fully assume the shipping costs.

 

Changes and returns outside of Spain

In order to make a return or change of size of an international order, it is necessary that you send us the accessories to the following address

WALL HAPPEN
Street Gomeznarro 229, 2D
28043, Madrid, Madrid, Spain


The products must be in perfect condition, unused and unpainted. If it is not in good condition, the total order will not be refunded.

Shipping costs are always paid by the customer.

Any questions you have, you can contact us at wallhappen@gmail.com

Thank you!